Privacy

Privacy Policy

Last updated: 28 July 2026

This policy explains what personal data Equi Consignment Ireland collects, why we collect it, how we use it, and the rights you have under the General Data Protection Regulation (GDPR).

Who we are

Equi Consignment Ireland ("ECI", "we", "us") is a pre-loved equestrian consignment business based in Gorey, Co. Wexford, Ireland. We are the data controller for personal data collected through this website and our consignment service.

You can contact us at equiconsignmentireland@gmail.com or +353892069332 for any privacy-related queries.

What data we collect

Contact details you provide: name, email address, phone number, delivery address, and any message content when you contact us, place an order, or consign items.

Order and payment information: items purchased, order totals, delivery details, and a payment reference. Card details are processed directly by our payment provider (Stripe) and never stored on our servers.

Consignment information: descriptions, photographs and pricing of items you consign, along with the records needed to trace ownership and pay you out.

Technical data: IP address, browser type, device, pages visited and referring URLs, collected through standard server logs and cookies for security and basic analytics.

How we use your data

To process and deliver orders, manage returns, and provide customer support.

To manage consignment agreements, advertise consigned items, trace ownership, and pay consignors.

To send transactional emails (order confirmations, dispatch notifications, account changes). Marketing emails are only sent with your consent and you can unsubscribe at any time.

To detect fraud, secure the site, comply with legal obligations, and improve the service.

Who we share data with

Payment processing: Stripe (card payments) — see stripe.com/privacy.

Delivery partners: An Post and couriers, limited to the delivery address and contact details required to fulfil your order.

Hosting and infrastructure: our website hosting, database and email providers, acting as processors under contract.

We never sell your personal data. We only share data with third parties where necessary to provide the service or where required by law.

How long we keep data

Order and accounting records: 7 years, as required by Irish Revenue rules.

Consignment records: for the duration of the agreement and up to 24 months after, in line with our consignment terms.

Account and marketing data: until you ask us to delete it or withdraw consent.

Server logs: typically up to 90 days.

Your rights

Under GDPR you have the right to access your data, correct inaccurate data, request deletion, restrict or object to processing, and request portability of data you provided to us.

To exercise any of these rights, email equiconsignmentireland@gmail.com. We will respond within one month.

You also have the right to lodge a complaint with the Data Protection Commission of Ireland (dataprotection.ie).

Cookies

We use a small number of essential cookies to keep your basket working, keep you signed in, and secure the site. These do not require consent.

If we add analytics or marketing cookies in future, we will request your consent before they are set.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with an updated revision date.

Contact us about your data

Questions about this policy or a request to exercise your rights?

equiconsignmentireland@gmail.com

See also our Terms & Conditions.