Helping where we can

Frequently asked questions

Everything you need to know about buying and selling pre-loved equestrian items with ECI.

Section 01

About ECI & Consignment

Section 02

Selling Your Items

Section 03

Condition, Grading & Sizing

Section 04

Delivery, Payment & Returns

Section 05

Buying & Holds

Still wondering?

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We reply to every product question as soon as we can during working hours.